SOLUTION OVERVIEW

Alert Logic
MDR Professional
Security Operation Center as a Service

Comprehensive protection for
business-critical assets

Addressing threats is a moving target. Monitoring around the clock requires a 24/7 Security Operation Center (SOC), but creating your own can take years. High costs and staffing challenges mean that organizations struggle to identify, prioritize and respond to threats.

Alert Logic MDR Professional protects your business-critical assets with 24/7 threat detection and incident management with a 15-minute triage SLA, MDR Concierge support, vulnerability scanning, asset visibility, and endpoint detection. Our global SOC is staffed by over 150 experts in security and information technology disciplines. They combine the Alert Logic MDR platform and purpose-built SOC tooling with decades of experience.

With Alert Logic MDR Professional, You Receive

HYBRID ASSET AND RISK DISCOVERY

The Alert Logic MDR platform has been built to provide a common view on asset vulnerabilities and configurations on all your environments. Through Alert Logic’s dashboards, you can rapidly see relevant information that allows targeted response and analysis of those things that affect security posture. In-depth insights into vulnerabilities, attacker behavior, and validated security incidents are just one click away.

ALERT LOGIC MDR
PROFESSIONAL INCLUDES:

  • 24/7 Threat Management
  • 15-Minute Escalation SLA
  • Named MDR Concierge
  • Cloud Change Monitoring
  • Real-time Reporting
  • Intrusion Detection
  • Anti-Virus Integration
  • User Behavior Anomaly
  • Detection (UBAD)
  • Container Intrusion Detection
  • File Integrity Monitoring
  • Web Log Analytics

EMERGING THREAT RESPONSE

Alert Logic’s MDR platform gives our security experts an unparalleled view of attacker behavior across hundreds of thousands of systems. Threat researchers work with this data and intelligence gathered from the security community and industry feeds to identify emerging threats that can affect our customers.

The experts in our security operations center use threat hunting methods to search through massive data sets to identify customers who can be affected by these threats, and alert them to vulnerable systems and work with them to stop attacks before they happen. With hundreds of new vulnerabilities discovered every week, this capability, combined with detection of well-known and established threats, is critical to protect your organization.

MDR CONCIERGE

The MDR Concierge is a single point of contact that is an expert in the delivery of Alert Logic’s MDR solution and understands each customer’s unique business needs to ensure the best possible service and protection.

MDR ESSENTIALSMDR PROFESSIONALMDR ENTERPRISE
SERVICE ELEMENTS
Implementation Support
24/7 Platform Support
Vulnerability Insight Support
PCI Dispute & PCI DSS & ASV Program Support
MDR CONCIERGE
24/7 Threat Management
15-minute Escalation SLA
Emerging Threat Response
On-Demand Tuning & Sensor Optimization
Expert Log Review
DESIGNATED SECURITY EXPERT
Continuous Threat Hunting
Pro-Active Tuning & Sensor Optimization
Extended Security Investigations
Weekly Security Review
Annual On-site
FEATURES
Hybrid Asset Discovery
Internal & External Vulnerability Scanning
Cloud Configuration Checks/CIS Benchmarks
Endpoint Detection
PCI Scanning
File Integrity Monitoring
Network Monitoring
Log Data Monitoring
Log Collection & Search with 12 Month Retention*
Web Log Analytics
Real-time Reporting & Dashboards
Cloud Security Service Integration
Cloud Change Monitoring
User Behavior Monitoring