Remote Monitoring and IT Management Services.

Let us do the work you don't have time to do.

Promero offers complete visibility and control for hundreds of networks from any device with built-in remote monitoring software. Promero MSP service will provide instant, first-class IT support to your organization.

Low Cost MSP Services

MSP-50Up to 50 Endpoints$1,160

Manage Up to 50 Network Endpoints

Real Time Monitoring and Alerts

Patch, Remediation & Disk Management

Vulnerability Scans

Asset & Inventory Tracking

Malware Monitoring & Reporting

Advanced Remote Maintenance

IT Automation

VM Backup Monitoring & Reporting

Activity Logging

MSP-100Up to 100 Endpoints$1,740

Manage Up to 100 Network Endpoints

Real Time Monitoring and Alerts

Patch, Remediation & Disk Management

Vulnerability Scans

Asset & Inventory Tracking

Malware Monitoring & Reporting

Advanced Remote Maintenance

IT Automation

VM Backup Monitoring & Reporting

Activity Logging

MSP-150Up to 150 Endpoints$2,900

Manage Up to 150 Network Endpoints

Real Time Monitoring and Alerts

Patch, Remediation & Disk Management

Vulnerability Scans

Asset & Inventory Tracking

Malware Monitoring & Reporting

Advanced Remote Maintenance

IT Automation

VM Backup Monitoring & Reporting

Activity Logging

What Exactly is an RMM?

Promero’s technical IT services uses Remote Monitoring & Management (RMM) platforms to streamline and automate their work and business. Promero helps you manage your IT task, increase productivity, cut costs and completely run a professional service.

Real Time Monitoring and Alerts

Alerts are the first step in being a proactive IT service provider. You’ll be notified in real-time about potential problems before they happen and we’ll solve the problem in advance.  Promero will customize the service to meet your organization’s needs.

Get real time status on:

  • System resources
  • Logged in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • Hyper-V & SNMP enabled devices

IT Automation

Promero will configure administrative and maintenance tasks which can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure:

  • Create System Restore Point
  • Delete Temp Files
  • Delete Internet History
  • Reboot
  • Shutdown
  • Defragment (All disks)
  • Run Checkdisk (All disks)
  • Run Full System Scan
  • Check for New Updates

Patch Management

Promero service includes a complete platform for automating Patch Management in a simple and quick to implement the methodology. Patch Management can be applied to individual devices and groups, including:

  • Run Windows Update: All / Critical / Important / Security.
  • Run Windows Update: Service Pack
  • Install Microsoft Office Updates
  • Install Driver Updates (Hardware)
  • Install Java updates
  • Install Adobe updates
  • Reboot If Needed

Advanced Remote Maintenance

Promero provides a full service remote maintenance.  From Task Manager to Service Manager and Command Prompt Access, you have full maintenance capabilities at your fingertips. Uninstall applications, run scripts, install patches and run virtually any command you’ll ever need.

Integrated Splashtop Remote Support

Our Splashtop integration enables us to provide instant remote support for your organization anywhere, and at any time. Promero team securely connects to remote computers, access files, and applications, and troubleshoot problems without having to leave your desk.

Asset and Inventory Tracking

Promero enables the gathering of network and asset information with a click of a button, within seconds, for any device that has the remote agent installed.

  • Hardware distribution
  • Software inventory
  • Operating System distribution
  • MS Office distribution
  • Antivirus type, update and license status
  • HDD Usage and alerting on upgrade required
  • Hardware (CPU, Memory) type, size and alert on upgrade required
  • Detailed Server and Workstation configuration and status

Powerful Reporting and Analytics

Measure and track your networks, assets, health and performance using reports and gaining clear visibility on the IT environments you are maintaining. The Reporting Suite includes a wide range of different reports that help you set data-driven goals and track the right metrics. Some of our top reports include:

  • System Health at a glance
  • Specific customer health
  • Agent health
  • System Inventory Audit
  • Microsoft Licensing

Complete Activity Log

Every action or command that was issued by you or any other user is logged into the main database. Review it any time and have total traceability when it comes to keeping on top of what’s going on with your IT systems.

Promero's Mac RMM for Full Coverage of Your Mac Environment

Promero’s Mac RMM agent gives you everything you need in your Mac environment. Just install the agent on the monitored system and you’re all set.

Incredible SNMP Monitoring

Welcome to the new era of monitoring. We will  monitor your organization’s computers and servers (via installed agents). System also gives you automatic OID monitoring on Linux-based devices (routers, firewalls, PCs, etc.) and the capacity to monitor all of your printers, RAIDs, routers, and other SNMP devices thanks to our insanely powerful out-of-the-box SNMP monitoring.

IT Automation and Scripting

Experience the power and peace of mined of Promero’s MSP services, IT automation tools to create a set of rules that execute repeated processes on a scheduled basis. By automating a routine action that occurs several times a day Promero will free up your time so that you can do more planning and strategic decision making.

Robust Reporting

Promero gives you every report you’ll ever need. Use reporting to increase customer retention and loyalty by proactively providing your customers with smart and valuable insights.

Some of our top reports include:

  • System Health At-A-Glance
  • Specific customer health
  • Agent health
  • System Inventory Audit
  • Microsoft Licensing
  • Software Inventory
  • Patch & Automation Feedback
  • Customer Periodic Report
  • Patch & Automation Feedback Report
  • Timesheet Report
  • Products and Expenses Report
  • Satisfied Customer Report
  • Dissatisfied Customer Report
  • Software Inventory Report
  • Customer Profitability Report
  • Auditor Report
  • Technician Performance Report

…and yes, there’s lots more.